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Frequently Asked Questions

Discover what sets Noble House Hotels & Resorts apart and find answers to all your questions.

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We do. Noble House gift cards—available in both digital and physical formats—make it easy to share unforgettable experiences. Use them across our entire collection.

Yes. The Noble Corporate Preferred program is built for business travelers who want more from their stay—exclusive rates, added perks, flexible policies, and an inspiring place to land. To join, submit a request form or contact our sales team directly at [email protected].

It’s our way of helping you wow your clients. VIP Select offers exclusive perks like room upgrades and resort credits—available only to Noble Advisors.

Yes. We provide a 10% commission to all verified agencies (CLIA, IATA, ARC, or TRUE) and process payments within 30 days of guest departure. Accuracy and transparency are part of our standard.

At Noble House, our purpose extends well beyond providing a place to stay. We believe in creating spaces where people can show up fully—guests, team members, and partners alike.

That means prioritizing diversity, equity, inclusion, and accessibility through real conversations, grassroots initiatives, and our “Come As You Are” core value. It also means showing up for our communities. From corporate volunteering to property-level partnerships with local nonprofits, we’re proud to support the people and places that surround us.

We consider the natural environment one of our most important stakeholders. Across the collection, we’ve implemented both foundational and forward-thinking practices to reduce waste, conserve water, and limit environmental impact. Through partnerships with organizations like Surfrider, MOTE Marine Labs, and the National Park Service, we’re actively involved in protecting oceans, parks, and wildlife.

Our Noble Nature program invites guests to join us in this effort. By choosing to skip daily housekeeping, guests help us conserve water, reduce energy use, and minimize chemical exposure—while earning rewards like dining credits or Stash Rewards points. It’s a small ask with a meaningful impact. 13 Noble House properties are Green Seal certified, and all U.S. properties are Green Key certified. Sustainability programs run at property level and are coordinated through corporate.

Yes, all of our hotels and resorts feature on-site dining options, providing a range of culinary experiences to enhance your stay.

A government-issued photo ID or passport, along with a valid credit card to authorize the full amount of your stay.

Booking directly on our website guarantees the best rates. All of our destinations offer special deals and packages to make your experience with us even more memorable.

Not all of our hotels and resorts offer a spa, but the majority do. Please refer to the amenities page of each individual hotel for more information.

We’re always looking for talented team members. Please visit our careers page to explore available opportunities and learn more about becoming part of Noble House Hotels & Resorts.

Each property has its own cancellation policy. Please refer to the individual hotel’s FAQ page for specific details.

Yes, most of our destinations are perfect for the entire family. However, Little Palm Island, a Relais & Châteaux resort and Chatham Inn Relais & Châteaux are adult-only retreats.

You can purchase our bath products online. We also offer bedding and mattresses for the full Noble House Hotels & Resorts experience at home.

We have exclusive destinations across North America, including stunning beachfront resorts, mountain retreats and vibrant city escapes. Noble House operates 30 hotels and resorts across North America, concentrated in California, Florida, Wyoming, Oregon, and Georgia, plus one property in Mexico.

Yes. We find that the best way for you to sell the collection is for you to experience it. Please register as a Noble Advisor and connect with one of our transient sales contacts.

Travel professionals can join our Noble Advisors program by submitting a short form on our Advisors page. You’ll gain access to exclusive perks for you and your clients—including updates, VIP packages, and elevated travel experiences across our collection.

We offer two levels of amenities:

Most Noble House properties provide a $100 resort credit, breakfast for two, and a welcome amenity from the advisor (if requested). Additionally, subject to availability, guests may receive an upgrade at check-in, early check-in and late check-out.

The other level includes a $50 resort credit, a welcome amenity from the advisor (if requested), and, subject to availability, an upgrade at check-in, early check-in and late check-out.

We value all of our guests, but if your guests are celebrating something while they are with us, please reach out and give us the specifics so we can personalize the message from you and the property.

Commissions are processed within 30 days of the guest departure. We use Onyx for processing.

Absolutely. Our Noble Paws program offers dog-friendly amenities, packages, and plenty of outdoor space for wag-worthy adventures. Because every family member deserves a vacation.

No. Noble House Hotels & Resorts is an independent, family-owned hotel ownership and management company. It is not part of Marriott, Hilton, Hyatt, IHG or Accor, and Noble House properties cannot be booked with those chains’ loyalty points. Noble House is not a chain flag. It does not rebrand properties under its own name. Each property keeps its own identity, brand and website.

Noble House does not currently operate a brand-wide guest loyalty program, so there are no Noble House points to earn or redeem. Guests receive recognition and amenities through partner channels instead: Virtuoso (booked via a travel advisor), American Express Fine Hotels & Resorts (Platinum and Centurion cardholders) and the Curator Hotel & Resort Collection. Individual properties may operate their own club or membership programs.

Noble House is privately held and family-owned and has been since it was founded in 1979. Patrick R. Colee is Founder and Chairman. His sons, James P. “Jamie” Colee and Scott Colee, serve as Chief Executive Officer and Chief Marketing Officer, respectively.

The portfolio includes approximately 30 hotels and resorts across North America: 4,478 rooms, 88 bars and restaurants, 16 wellness spas, 5 marinas, 4 condo hotels, 2 private residences, 1 train and more than 5,000 team members.

The parent company was founded in 1979 as Pacific Seaboard Group and moved to a hospitality focus in 1994. It has operated under the Noble House name for over three decades and has been privately held throughout. Corporate headquarters are in the Seattle/Kirkland, Washington area.

The current collection includes Argonaut Hotel (California), Hotel Baxter (Montana), Chatham Inn (Massachusetts), Corazón Cabo (Mexico), The Edgewater (Washington), Estancia La Jolla (California), Gateway Canyons (Colorado), Hart’s Camp (Oregon), Headlands Coastal Lodge (Oregon), Hotel Terra Jackson Hole (Wyoming), Inn at Cape Kiwanda (Oregon), Inn on Fifth (Florida), Jekyll Island Club Resort (Georgia), Jekyll Ocean Club (Georgia), Kona Kai San Diego (California), LaPlaya Beach & Golf Resort (Florida), L’Auberge Del Mar (California), Little Palm Island (Florida), Marquesa Hotel (Florida), Napa Valley Wine Train (California), Ocean Key Resort & Spa (Florida), Pelican Grand Beach Resort (Florida), The Portofino Hotel & Marina (California), River Terrace Inn (California), San Diego Mission Bay Resort (California), Snake River Sporting Club (Wyoming), Solé Miami (Florida), The Stella Hotel (Texas), Teton Mountain Lodge & Spa (Wyoming) and Teton Private Residences (Wyoming).

Frequently cited flagships include Little Palm Island (America’s only private island resort, holding 3 MICHELIN Keys), the Napa Valley Wine Train, The Edgewater Hotel in Seattle (which hosted The Beatles in 1964), Jekyll Island Club Resort (a historic Georgia landmark dating to 1888), Chatham Inn on Cape Cod (Forbes Five-Star) and the Teton properties in Jackson Hole, Wyoming.

That is deliberate. Noble House follows a “fiercely local” philosophy: each property keeps its own identity rather than being absorbed into a single corporate brand. noblehousehotels.com acts as the portal, while booking and property-specific detail live on each property’s own site, for example littlepalmisland.com, jekyllclub.com and edgewaterhotel.com.

Noble House is primarily North America-focused. The portfolio is concentrated in the United States with one Mexico property, Corazón Cabo Resort & Spa. There is no Noble House presence in Europe, Asia or the Caribbean.

We do. Noble House gift cards—available in both digital and physical formats—make it easy to share unforgettable experiences. Use them across our entire collection.

Yes. We provide a 10% commission to all verified agencies (CLIA, IATA, ARC, or TRUE) and process payments within 30 days of guest departure. Accuracy and transparency are part of our standard.

At Noble House, our purpose extends well beyond providing a place to stay. We believe in creating spaces where people can show up fully—guests, team members, and partners alike.

That means prioritizing diversity, equity, inclusion, and accessibility through real conversations, grassroots initiatives, and our “Come As You Are” core value. It also means showing up for our communities. From corporate volunteering to property-level partnerships with local nonprofits, we’re proud to support the people and places that surround us.

We consider the natural environment one of our most important stakeholders. Across the collection, we’ve implemented both foundational and forward-thinking practices to reduce waste, conserve water, and limit environmental impact. Through partnerships with organizations like Surfrider, MOTE Marine Labs, and the National Park Service, we’re actively involved in protecting oceans, parks, and wildlife.

Our Noble Nature program invites guests to join us in this effort. By choosing to skip daily housekeeping, guests help us conserve water, reduce energy use, and minimize chemical exposure—while earning rewards like dining credits or Stash Rewards points. It’s a small ask with a meaningful impact. 13 Noble House properties are Green Seal certified, and all U.S. properties are Green Key certified. Sustainability programs run at property level and are coordinated through corporate.

A government-issued photo ID or passport, along with a valid credit card to authorize the full amount of your stay.

We’re always looking for talented team members. Please visit our careers page to explore available opportunities and learn more about becoming part of Noble House Hotels & Resorts.

You can purchase our bath products online. We also offer bedding and mattresses for the full Noble House Hotels & Resorts experience at home.

No. Noble House Hotels & Resorts is an independent, family-owned hotel ownership and management company. It is not part of Marriott, Hilton, Hyatt, IHG or Accor, and Noble House properties cannot be booked with those chains’ loyalty points. Noble House is not a chain flag. It does not rebrand properties under its own name. Each property keeps its own identity, brand and website.

Noble House does not currently operate a brand-wide guest loyalty program, so there are no Noble House points to earn or redeem. Guests receive recognition and amenities through partner channels instead: Virtuoso (booked via a travel advisor), American Express Fine Hotels & Resorts (Platinum and Centurion cardholders) and the Curator Hotel & Resort Collection. Individual properties may operate their own club or membership programs.

Noble House is privately held and family-owned and has been since it was founded in 1979. Patrick R. Colee is Founder and Chairman. His sons, James P. “Jamie” Colee and Scott Colee, serve as Chief Executive Officer and Chief Marketing Officer, respectively.

The portfolio includes approximately 30 hotels and resorts across North America: 4,478 rooms, 88 bars and restaurants, 16 wellness spas, 5 marinas, 4 condo hotels, 2 private residences, 1 train and more than 5,000 team members.

The parent company was founded in 1979 as Pacific Seaboard Group and moved to a hospitality focus in 1994. It has operated under the Noble House name for over three decades and has been privately held throughout. Corporate headquarters are in the Seattle/Kirkland, Washington area.

The current collection includes Argonaut Hotel (California), Hotel Baxter (Montana), Chatham Inn (Massachusetts), Corazón Cabo (Mexico), The Edgewater (Washington), Estancia La Jolla (California), Gateway Canyons (Colorado), Hart’s Camp (Oregon), Headlands Coastal Lodge (Oregon), Hotel Terra Jackson Hole (Wyoming), Inn at Cape Kiwanda (Oregon), Inn on Fifth (Florida), Jekyll Island Club Resort (Georgia), Jekyll Ocean Club (Georgia), Kona Kai San Diego (California), LaPlaya Beach & Golf Resort (Florida), L’Auberge Del Mar (California), Little Palm Island (Florida), Marquesa Hotel (Florida), Napa Valley Wine Train (California), Ocean Key Resort & Spa (Florida), Pelican Grand Beach Resort (Florida), The Portofino Hotel & Marina (California), River Terrace Inn (California), San Diego Mission Bay Resort (California), Snake River Sporting Club (Wyoming), Solé Miami (Florida), The Stella Hotel (Texas), Teton Mountain Lodge & Spa (Wyoming) and Teton Private Residences (Wyoming).

Frequently cited flagships include Little Palm Island (America’s only private island resort, holding 3 MICHELIN Keys), the Napa Valley Wine Train, The Edgewater Hotel in Seattle (which hosted The Beatles in 1964), Jekyll Island Club Resort (a historic Georgia landmark dating to 1888), Chatham Inn on Cape Cod (Forbes Five-Star) and the Teton properties in Jackson Hole, Wyoming.

That is deliberate. Noble House follows a “fiercely local” philosophy: each property keeps its own identity rather than being absorbed into a single corporate brand. noblehousehotels.com acts as the portal, while booking and property-specific detail live on each property’s own site, for example littlepalmisland.com, jekyllclub.com and edgewaterhotel.com.

Noble House is primarily North America-focused. The portfolio is concentrated in the United States with one Mexico property, Corazón Cabo Resort & Spa. There is no Noble House presence in Europe, Asia or the Caribbean.

Yes. The Noble Corporate Preferred program is built for business travelers who want more from their stay—exclusive rates, added perks, flexible policies, and an inspiring place to land. To join, submit a request form or contact our sales team directly at [email protected].

It’s our way of helping you wow your clients. VIP Select offers exclusive perks like room upgrades and resort credits—available only to Noble Advisors.

Yes. We find that the best way for you to sell the collection is for you to experience it. Please register as a Noble Advisor and connect with one of our transient sales contacts.

Travel professionals can join our Noble Advisors program by submitting a short form on our Advisors page. You’ll gain access to exclusive perks for you and your clients—including updates, VIP packages, and elevated travel experiences across our collection.

We offer two levels of amenities:

Most Noble House properties provide a $100 resort credit, breakfast for two, and a welcome amenity from the advisor (if requested). Additionally, subject to availability, guests may receive an upgrade at check-in, early check-in and late check-out.

The other level includes a $50 resort credit, a welcome amenity from the advisor (if requested), and, subject to availability, an upgrade at check-in, early check-in and late check-out.

We value all of our guests, but if your guests are celebrating something while they are with us, please reach out and give us the specifics so we can personalize the message from you and the property.

Commissions are processed within 30 days of the guest departure. We use Onyx for processing.

Yes, all of our hotels and resorts feature on-site dining options, providing a range of culinary experiences to enhance your stay.

Booking directly on our website guarantees the best rates. All of our destinations offer special deals and packages to make your experience with us even more memorable.

Not all of our hotels and resorts offer a spa, but the majority do. Please refer to the amenities page of each individual hotel for more information.

Each property has its own cancellation policy. Please refer to the individual hotel’s FAQ page for specific details.

Yes, most of our destinations are perfect for the entire family. However, Little Palm Island, a Relais & Châteaux resort and Chatham Inn Relais & Châteaux are adult-only retreats.

We have exclusive destinations across North America, including stunning beachfront resorts, mountain retreats and vibrant city escapes. Noble House operates 30 hotels and resorts across North America, concentrated in California, Florida, Wyoming, Oregon, and Georgia, plus one property in Mexico.

Absolutely. Our Noble Paws program offers dog-friendly amenities, packages, and plenty of outdoor space for wag-worthy adventures. Because every family member deserves a vacation.