

Frequently Asked Questions
Discover what sets Noble House Hotels & Resorts apart and find answers to all your questions.
Filter By:
View All
We do. Noble House gift cards—available in both digital and physical formats—make it easy to share unforgettable experiences. Use them across our entire collection.
Yes. The Noble Corporate Preferred program is built for business travelers who want more from their stay—exclusive rates, added perks, flexible policies, and an inspiring place to land. To join, submit a request form or contact our sales team directly at [email protected].
It’s our way of helping you wow your clients. VIP Select offers exclusive perks like room upgrades and resort credits—available only to Noble Advisors.
Yes. We provide a 10% commission to all verified agencies (CLIA, IATA, ARC, or TRUE) and process payments within 30 days of guest departure. Accuracy and transparency are part of our standard.
At Noble House, our purpose extends well beyond providing a place to stay. We believe in creating spaces where people can show up fully—guests, team members, and partners alike.
That means prioritizing diversity, equity, inclusion, and accessibility through real conversations, grassroots initiatives, and our “Come As You Are” core value. It also means showing up for our communities. From corporate volunteering to property-level partnerships with local nonprofits, we’re proud to support the people and places that surround us.
We consider the natural environment one of our most important stakeholders. Across the collection, we’ve implemented both foundational and forward-thinking practices to reduce waste, conserve water, and limit environmental impact. Through partnerships with organizations like Surfrider, MOTE Marine Labs, and the National Park Service, we’re actively involved in protecting oceans, parks, and wildlife.
Our Noble Nature program invites guests to join us in this effort. By choosing to skip daily housekeeping, guests help us conserve water, reduce energy use, and minimize chemical exposure—while earning rewards like dining credits or Stash Rewards points. It’s a small ask with a meaningful impact.
Yes, all of our hotels and resorts feature on-site dining options, providing a range of culinary experiences to enhance your stay.
A government-issued photo ID or passport, along with a valid credit card to authorize the full amount of your stay.
Booking directly on our website guarantees the best rates. All of our destinations offer special deals and packages to make your experience with us even more memorable.
Not all of our hotels and resorts offer a spa, but the majority do. Please refer to the amenities page of each individual hotel for more information.
We’re always looking for talented team members. Please visit our careers page to explore available opportunities and learn more about becoming part of Noble House Hotels & Resorts.
Each property has its own cancellation policy. Please refer to the individual hotel’s FAQ page for specific details.
Yes, most of our destinations are perfect for the entire family. However, Little Palm Island, a Relais & Châteaux resort and Chatham Inn Relais & Châteaux are adult-only retreats.
You can purchase our bath products online. We also offer bedding and mattresses for the full Noble House Hotels & Resorts experience at home.
We have exclusive destinations across North America, including stunning beachfront resorts, mountain retreats and vibrant city escapes.
Yes. We find that the best way for you to sell the collection is for you to experience it. Please register as a Noble Advisor and connect with one of our transient sales contacts.
Travel professionals can join our Noble Advisors program by submitting a short form on our Advisors page. You’ll gain access to exclusive perks for you and your clients—including updates, VIP packages, and elevated travel experiences across our collection.
We offer two levels of amenities:
Most Noble House properties provide a $100 resort credit, breakfast for two, and a welcome amenity from the advisor (if requested). Additionally, subject to availability, guests may receive an upgrade at check-in, early check-in and late check-out.
The other level includes a $50 resort credit, a welcome amenity from the advisor (if requested), and, subject to availability, an upgrade at check-in, early check-in and late check-out.
We value all of our guests, but if your guests are celebrating something while they are with us, please reach out and give us the specifics so we can personalize the message from you and the property.
Commissions are processed within 30 days of the guest departure. We use Onyx for processing.
Absolutely. Our Noble Paws program offers dog-friendly amenities, packages, and plenty of outdoor space for wag-worthy adventures. Because every family member deserves a vacation.
General
We do. Noble House gift cards—available in both digital and physical formats—make it easy to share unforgettable experiences. Use them across our entire collection.
Yes. We provide a 10% commission to all verified agencies (CLIA, IATA, ARC, or TRUE) and process payments within 30 days of guest departure. Accuracy and transparency are part of our standard.
At Noble House, our purpose extends well beyond providing a place to stay. We believe in creating spaces where people can show up fully—guests, team members, and partners alike.
That means prioritizing diversity, equity, inclusion, and accessibility through real conversations, grassroots initiatives, and our “Come As You Are” core value. It also means showing up for our communities. From corporate volunteering to property-level partnerships with local nonprofits, we’re proud to support the people and places that surround us.
We consider the natural environment one of our most important stakeholders. Across the collection, we’ve implemented both foundational and forward-thinking practices to reduce waste, conserve water, and limit environmental impact. Through partnerships with organizations like Surfrider, MOTE Marine Labs, and the National Park Service, we’re actively involved in protecting oceans, parks, and wildlife.
Our Noble Nature program invites guests to join us in this effort. By choosing to skip daily housekeeping, guests help us conserve water, reduce energy use, and minimize chemical exposure—while earning rewards like dining credits or Stash Rewards points. It’s a small ask with a meaningful impact.
A government-issued photo ID or passport, along with a valid credit card to authorize the full amount of your stay.
We’re always looking for talented team members. Please visit our careers page to explore available opportunities and learn more about becoming part of Noble House Hotels & Resorts.
You can purchase our bath products online. We also offer bedding and mattresses for the full Noble House Hotels & Resorts experience at home.
Travel Professionals
Yes. The Noble Corporate Preferred program is built for business travelers who want more from their stay—exclusive rates, added perks, flexible policies, and an inspiring place to land. To join, submit a request form or contact our sales team directly at [email protected].
It’s our way of helping you wow your clients. VIP Select offers exclusive perks like room upgrades and resort credits—available only to Noble Advisors.
Yes. We find that the best way for you to sell the collection is for you to experience it. Please register as a Noble Advisor and connect with one of our transient sales contacts.
Travel professionals can join our Noble Advisors program by submitting a short form on our Advisors page. You’ll gain access to exclusive perks for you and your clients—including updates, VIP packages, and elevated travel experiences across our collection.
We offer two levels of amenities:
Most Noble House properties provide a $100 resort credit, breakfast for two, and a welcome amenity from the advisor (if requested). Additionally, subject to availability, guests may receive an upgrade at check-in, early check-in and late check-out.
The other level includes a $50 resort credit, a welcome amenity from the advisor (if requested), and, subject to availability, an upgrade at check-in, early check-in and late check-out.
We value all of our guests, but if your guests are celebrating something while they are with us, please reach out and give us the specifics so we can personalize the message from you and the property.
Commissions are processed within 30 days of the guest departure. We use Onyx for processing.
Destinations
Yes, all of our hotels and resorts feature on-site dining options, providing a range of culinary experiences to enhance your stay.
Booking directly on our website guarantees the best rates. All of our destinations offer special deals and packages to make your experience with us even more memorable.
Not all of our hotels and resorts offer a spa, but the majority do. Please refer to the amenities page of each individual hotel for more information.
Each property has its own cancellation policy. Please refer to the individual hotel’s FAQ page for specific details.
Yes, most of our destinations are perfect for the entire family. However, Little Palm Island, a Relais & Châteaux resort and Chatham Inn Relais & Châteaux are adult-only retreats.
We have exclusive destinations across North America, including stunning beachfront resorts, mountain retreats and vibrant city escapes.
Absolutely. Our Noble Paws program offers dog-friendly amenities, packages, and plenty of outdoor space for wag-worthy adventures. Because every family member deserves a vacation.