Best Rates Guaranteed
Found a better rate somewhere else? We will match that rate and give you a $25.00 credit during your stay.
If you have found a better rate somewhere else, we will match that rate and give you a $25.00 credit during your stay. Our sincerest apologies for the inconvenience! If you did find a lower rate on another website within 24 hours of booking your reservation with us, please submit the form below and we will honor the lower rate.
But first, we ask that you review the terms and conditions below before submitting your claim.
TERMS AND CONDITIONS:
- Claims will only be accepted if a reservation has already been made at one of our properties directly, either via website or telephone.
- Claims must be submitted within 24 hours of the original booking confirmation. No claims may be submitted for bookings made within 72 hours prior to arrival.
- Claims will only be accepted if the dates of stay, room type, rate plan and policies are identical to the booking made directly through the hotel website or via telephone.
- The Best Rate Guarantee applies to room rate only and does not include taxes, gratuities, resort fees, or any other charges that may be applicable to your stay and charged by any other website.
- The Best Rate Guarantee does not apply to reservations that package other hotel components such as food, spa, and entertainment.
- Reservations made and confirmed on any other website other than the hotel website are not eligible.
- Noble House Hotels and Resorts reserves the right to qualify any Best Rate Guarantee claim and whether it meets the terms and conditions outlined herein.
- If the competing rate is in a different currency than the rate available on our website, the competing rate will be converted to the same currency we have published using the exchange rate in place at the time initial reservation was booked, as determined by xe.com.
- Room rates displayed by metasearch sites are not applicable. Metasearch sites include, but are not limited to; Kayak, TripAdvisor, Trivago, Wego, and Google Hotel Price ads. The disputed rate must be published and available to book and confirm through a website other than the hotels’ directly.
- The Best Rate Guarantee may be revised, amended, suspended, supplemented or discontinued at any time to the extent permitted by law.