Our Response to COVID-19

The Noble Way.


The Noble House family is here to support you and your travel plans in these uncertain times. As the situation continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.


The Noble Way
– our new booking policy – provides peace of mind to our patrons:

  • Existing Advanced Purchase Reservations. All Advanced Purchase reservations — even those described as “non-cancellable” — for stays through April 30, 2020 can be changed or cancelled with increased flexibility, according to the specific policy for each hotel outlined below.
  • All Other New or Existing Individual Reservations. For any new or existing reservations for stays through April 30, 2020 — even those described as “non-cancellable” — changes or cancellations may be made at no cost up until 24 hours prior to your arrival date for all Noble House Hotels & Resorts. *This policy does not apply for group reservations nor Little Palm Island Resort & Spa.

Please contact the reservations team for each hotel directly, using the provided contact number or online link listed below. If you need assistance with reservations made through your travel professional or a third-party travel site, please contact them directly.

Our highest priority is to ensure the health, comfort and well-being of our guests and colleagues. We are diligently monitoring the situation and are following the recommended procedures and protocols issued by the Centers for Disease Control (CDC) and World Health Organization (WHO).

For those who we’ll have the pleasure of welcoming soon, we’re extremely grateful for your loyalty and support. For those who need to reschedule, cancel or book a future stay, we are here to make that easy for you.

We understand these are difficult times and are hopeful that together, we can support our communities and stay healthy. Please support other family-owned businesses like ours when you can, stay positive and we’ll continue to look forward to welcoming you back soon.

From our family to yours,

Jake Donoghue
CEO, Noble House Hotels & Resorts

California

Exterior Holiday

L’Auberge Del Mar

DEL MAR, CA

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate and scheduled for stays through April 30, 2020 can be modified. Should guests choose to cancel, a full credit to be used before May 30, 2020 will be issued.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call 844-875-5256 or visit My Reservations.

Lobby Bar

River Terrace Inn

NAPA, CA

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate and scheduled for stays through April 30, 2020 can be modified. Should guests choose to cancel, a full credit to be used before December 31, 2020 will be issued.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call (866) 627-2386 or visit My Reservations.

Pool at Noble House Resort

San Diego Mission Bay Resort

SAN DIEGO, CA

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate and scheduled for stays through April 30, 2020 can be modified. Should guests choose to cancel, a full credit to be used before December 31, 2020 will be issued.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:

Call (877) 313-6645 or visit My Reservations.

Florida


 

Hotel And Beach Aerial

LaPlaya Beach & Golf Resort

NAPLES, FL

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate and scheduled for stays through April 30, 2020 can be modified. Should guests choose to cancel, a full credit to be used within 6 months of the original arrival date will be issued.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call 800-237-6883 or visit My Reservations.

Pier At Sunset

Ocean Key Resort & Spa

KEY WEST, FL

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate are non-refundable.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call 800-328-9815 or visit My Reservations.

Pelican Grand

Pelican Grand Beach Resort

FORT LAUDERDALE, FL

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate and scheduled for stays through April 30, 2020 can be modified. Should guests choose to cancel, a full credit to be used within 6 months of the original arrival date will be issued.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call (800) 525-6232 or visit My Reservations.

pool beach

Solé Miami, A Noble House Resort

SUNNY ISLES BEACH, FL

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate and scheduled for stays through April 30, 2020 can be modified. Should guests choose to cancel, a full credit to be used within 6 months of the original arrival date will be issued.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call 844-223-5493 or visit My Reservations.

Colorado

Aerial River View

Gateway Canyons Resort & Spa

GATEWAY, CO

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate are granted a fully refundable cancellation up until 24 hours prior to the arrival date through April 30, 2020.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call 866-671-4733 or visit My Reservations.

Texas

The Stella

The Stella Hotel

BRYAN-COLLEGE STATION, TX

Existing Advanced Purchase Reservations. All reservations booked with our Advanced Purchase rate are granted a fully refundable cancellation.

All Other New or Existing Individual Reservations. The Noble Way policy applies.

To modify, cancel or make a reservation:
Call 888-878-3552 or visit My Reservations.